RETURNS, DAMAGED, CUSTOM ORDERS
POLYMER CLAY IS A VERY VERSATILE MEDIUM, HOWEVER, AS WITH ALMOST ANY MATERIAL, IT CAN BE DAMAGED OR SCUFFED IF NOT HANDLED PROPERLY. Do not use alcohol on polymer clay as it is destructive to the material and some finishings. Extreme heat can warp polymer.
Please carefully read the detailed information on the measurements and style of your piece before placing your order. This ensures that you are totally satisfied with your new wearable art!
If you purchased from inventory and are unhappy with your piece please return within 8 days of receiving. You must contact me immediately to ensure I am aware of the situation. If the piece is received undamaged you will be refunded your purchase price, minus shipping.
I can ship outside the US but International shipping rates vary tremendously, so if you are requesting this I am happy to send you the shipping costs via message as I do not post for every country. I am not responsible for delays due to customs, strikes, or loss of parcel. You are responsible for any customs charges on your parcel.
All orders are shipped First Class which includes tracking. I ship on Monday, Wednesday, and Friday. If you are purchasing a custom order please allow at least one week of creation time for each piece to be designed and created just for you! During the holiday season allow up to two weeks!